Wembley Hill Post Office

Reviews about Wembley Hill Post Office

•  

  jdmmi Review added: 2018.08.06

  ★ ★ ★ ☆ ☆
  I always have excellent service here, the people who run the counter are very friendly and helpful, completely different to the other post office run up the high road. Would normally be 5 stars however the last time I went I was recommended to use the sign for 2nd class postage in order to ensure the company i was returning my package to can't deny that they received my package because they would have signed for it. I was told it would be delivered in 3 days and this was reflected in the cost, however a week later it still hasn't been delivered and a call to Royal Mail customer services tells me that actually there is no 3 days guarantee but 2 weeks! This puts me beyond the deadline for the company to receive their return. I wish I had not been misled like this as I could have paid for a guaranteed delivery or a private courier had I known this. This is the only issue I have had with this post office however and Im only writing this because my returns were valuable, regardless, I will continue to use this branch as I don't anticipate anything like this happening again and Ive always had stellar customer service.

Add review